Returns & Exchanges

At Hola BB, we want you and your little ones to love every purchase. If you are not completely satisfied, you can return your unused home and nursery items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.